ALL SADDLE ORDERS COME WITH A 5 DAY TRIAL PERIOD AND FREE SHIPPING
Simply order the saddle you are interested in trying through our website. Once the order has been placed, it will be shipped within 1 business day (usually same day if ordered before 12pm EST). We offer free shipping in the US and we also ship world-wide (prices vary).
The 5-day trial begins the day you receive the saddle. We can offer a longer trial period if requested before the 5-day trial period ends.
If you decide to send the saddle back, please follow the directions on the Return Card provided with your saddle shipment. Return shipping is $50, which includes full insurance.
Once we get the saddle back and confirm that it is in the same condition in which it left, we will refund your full payment (minus shipping costs and restocking fee) within 24 hours.
There is a $75 restocking fee for all saddles returned from 5-day trials. However, you will never pay a restocking fee if you end up purchasing a saddle from Allpony, Highline Tack, or Fineline Tack, no matter how many saddles you try. If a saddle is returned, the restocking fee will be taken out of the refund, but it will be used as a credit towards the next saddle purchase.