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Allpony Return Policies

Contact susan@allpony.com before returning any products. We do not refund orders for buyer’s remorse.

PDF downloads are non-refundable.

Any claims for misprinted/damaged/defective items must be submitted within 2 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 2 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Buyer pays return shipping on returns or exchanges. Size exchanges must be made within 2 weeks of delivery.